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| Our customers' feedback |
June 30, 2011
Excellent service - super fast shipping and responsive to calls and emails. Best price on the web for Lenovo laptop. I will be a return buyer.
April 27, 2011
We were so happy with this laptop and with laptop authority`s service last time, we decided to replace another one of our laptops with this model. Keep up the great work!
March 25, 2011
I had a really good idea of what I wanted my tablet to do but didnt know much about tablets themselves so I emailed these guys and told them what I wanted it to do. They wrote back with what other people in my field had bought and linked me to a tablet that was exactly what I was looking for - for the price I had given them. I have already recommended them to many of my friends who are looking for new laptops.
March 25, 2011
Merchant answered all questions, delivered on time. Everything exactly as advertised.
March 25, 2011
I ordered this computer after lots of research on the web - and I own another Thinkpad laptop. The price was lower than anyone else, the configuration was perfect - for me - and the delivery to an APO address was unbelievably fast. These guys ROCK!
January 19, 2011
Easiest process of ordering something (I used PayPal to pay). Didn`t even have to enter name and address--everything was pulled from my PayPal account. So easy and quick! And I absolutely love the laptop I ordered. Hard to believe I got it for such a great price!
November 18, 2010
Great phone support. I called before I placed the order to make sure they can deliver within two days. The staff is very polite and they understand technical questions (unlike most of the places that sell computers). My laptop arrived in two days as promised in perfect condition. I work for the IT department and I already recommended this store to our buyer. Great service, guys!
September 28, 2010
I definitely recommend the Laptop Authority. I have purchased a laptop. Earlier I had a question about the product and the answer arrived from the customer service less than one hour. Because I am living in Europe I had to paid via vire transfer, they received it on Friday morning and afternoon the package was already on its way to the delivery address (located in the US). Shortly: fast and helpful service, thanks to Armen !
September 22, 2010
Excellent customer service. Long story, but when I incorrectly ordered a back-ordered model (hey, I was tired), the customer service representative called me back promptly and directed me to the model that was better suited for my needs, though it was the cheaper of the two by about $140 (the more expensive one had a laptop cellular card which I`d never use). The cheaper version was a couple of dollars more than the cheapest price located on Google Shopping (not much, really); well worth it, considering how helpful the guy was. Shipping was quick. I ordered my laptop on Monday night, and had it by Friday morning. I believe I used regular shipping (but I might be mistaken). I tend to return to stores that are cheap, hassle-free, and honest. This was my first experience ordering from them--but if they have the product you`re looking for, and the price is reasonable when compared on Google Shopping, I would definitely recommend them.
July 28, 2010
Incredibly knowledgeable + incredibly helpful = outstanding service. I volunteered to write this review because I found Armen so incredibly helpful. He helped me to decide the on right laptop for our needs and was incredibly patient in explaining everything. His e-mail correspondence is thorough and sets the standard for responsiveness. Even after the sale, he has helped me buy accessories. Even if he doesn`t stock the one I need, he doesn`t try to convince me to buy something from him, but is honest in saying someone else will serve me better in this particular case. There was also a misprinted price on the laptop I ordered and yet he said that they would still honor it. I find this type of honesty incredibly rare, and it has earned my repeat business in the future. I know I can trust him to give accurate advice for my needs rather than trying to maximize profit. In the future even if he is not the lowest price, I would be willing to pay a bit of a premium to deal with him.
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